Because our chapters are delivered as digital downloads, they are non-returnable and non-refundable once the purchase is complete. This policy is standard for digital products and ensures the integrity of our content distribution.
We encourage you to carefully review each product description, table of contents, and sample materials provided before making a purchase. Each chapter is packed with practical tools, real-world insights, and expert guidance to support you on your caregiving journey.
If you experience a technical issue that prevents you from accessing your purchased chapter, please contact us and we’ll make every effort to resolve the issue quickly—whether that means reissuing a download link or troubleshooting compatibility questions.
We appreciate your understanding and thank you for letting us be part of your elder care support system.